"Pat, Thank you for the care you are providing my mom Carrie Chambers. On my recent visit I saw aides getting her up putting her to bed, attending to her needs, and checking on her several times each day without being called. I saw aides respond when she did call. I saw aides tuck and retrieve leftovers from her meals into and from her refrigerator. The nurses providing the puffer, eye drops, and medications were attentive, courteous and personable. Innovative thought like palliative care has enabled her to avoid the dining room at breakfast when she is not yet awake, and at lunch when she is not hungry. Despite conscientious handling the moving and lifting hurts her and leaves bruises. She looks forward to seeing friends at supper. Although she told me time-and-time again that she was not hungry, I noted that when she was served easy to cut meat and soft vegetables she ate everything on her plate. A side benefit of being under palliative care was having Jim Puhl, her nephew, able to visit with her during the months of required self-isolation. His talks kept her interested in the family and in living. His interest in her welfare brought her equipment and supplies that made her life easier. I appreciate you visiting with her. You are a friendly face. You are a link to healthier times. Respectfully,"

- Doug Chambers